Return and Refund Policy

                                                                                             We accept returns on eligible, non-custom items within 14 days of delivery.

To qualify for a return:

• Item must be unused and in its original condition.
• Item must be returned with original packaging whenever possible.
• Customer is responsible for return shipping costs unless the item arrived damaged or we made an error.

The following items cannot be returned:

• Personalized or custom-made items
• Items marked as Final Sale
• Used, washed, or damaged items (unless damaged during shipping)

If your order arrives damaged or you receive the wrong item, please contact us within 3 days of delivery.

Please include:

• Your order number
• A description of the issue
• Clear photographs of the item and packaging

We will work with you to provide a replacement, repair, store credit, or refund, depending on the situation.

Once your returned item has been received and inspected, we will notify you of the approval or denial of your refund.

Approved refunds will be issued to your original payment method within 5–10 business days, depending on your financial institution.

Original shipping charges are non-refundable unless the return is due to our error.

We only replace items that are defective, damaged, or incorrectly shipped. If you need an exchange, please contact us to arrange the process.